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- Our refund policy is valid for shared web hosting only, payment(s) made for Domain registration and other services are not refundable.
- The 30 days refund policy applies to 1 year or above web hosting billing terms only.
- Transaction fee of 6% + $0.50 will be deducted
- Refund can be requested by opening ticket, live chat or by sending email to: firstname.lastname@example.org
- Refund can be requested within 30 days after an order is placed, Hosteem will not ask for the reason of leaving.
- Refunds will be processed within 7 days after request is made.